The group is committed to ensuring a safe and healthy working environment for its entire staff. Like most other retailers, it operates within a low risk environment.
The group complies with all relevant legislation, in particular the Occupational Health and Safety Act of 1993.
The statistics for reported incidents involving staff members of the group are set out below:
| 2009 | 2008 | |
| Number of working days lost | 1 510 | 1 399 |
| Number of incidents | 445 | 340 |
| Average cost per incident | R346 | R339 |
| Total cost of incidents | R153 877 | R115 389 |
Note: The total costs reflected above are recorded as at the financial year-end, and may differ once all claims are finalised.
The majority of incidents reported were minor, and there were no fatalities. In 349 instances, not more than three working days per incident were lost, compared to 232 last year.